Internal Communications Manager

Assurant partners with many of the world’s leading brands, supporting millions of customers worldwide across connected devices, homes, automobiles, and commercial equipment. We help clients strengthen customer relationships through experiences that build loyalty and deliver meaningful value. Here, you’ll be part of a team that connects people to the protection and support they rely on every day, and help shape communications, experiences, and solutions that make that promise real.  

About this Role  

The Internal Communications Manager is a member of the Global Communications team and serves as a strategic partner to leaders across the organization, shaping how we connect, inform, and inspire our employees worldwide. This role goes beyond delivering messages. It’s about bringing our strategy to life through clear, purposeful, and engaging communications that help employees understand where we’re going, why it matters, and how they contribute. 

The Internal Communications Manager will collaborate closely with [Internal Communications leadership and] stakeholders to deliver aligned, high-impact communications that support transformation, strengthen culture, and elevate the employee experience. 

What You’ll Do  

• Serve as a trusted advisor to business and functional leaders, providing strategic counsel on communications that support business priorities, culture, and transformation initiatives 

• Translate complex strategies into clear, compelling narratives that resonate across diverse, global audiences and drive understanding and action 

• Develop and execute integrated communications strategies and plans, aligning messaging, channels, and timing to maximize reach and impact  

• Parter across Communications, Marketing, and other cross-functional teams to ensure consistency, clarity, and alignment across all channels and touchpoints 

• Shape and elevate stories that connect our strategy, innovation (including AI), and people to demonstrate business impact and value  

• Measure impact, using insights and data to continuously refine messaging and improve effectiveness  

• Bring a continuous improvement mindset – raising the bar on clarity, creativity, and effectiveness across all deliverables 

What You’ll Bring  

• Strategic mindset with the ability to connect communications to business priorities and outcomes  

• Strong executive presence and ability to influence and advise senior stakeholders  

• Curiosity and agility, paired with strong operational execution  

• Proficiency with communications tools and channel strategy across digital and employee platforms  

• Experience using AI, including communication-specific platforms and practical applications  

• Exceptional writing, editing, and storytelling skills, with the ability to tailor messages for different audiences  

• Strong project management and organizational skills, with attention to detail and ability to manage multiple priorities  

• Creative thinking with a focus on clarity, simplicity, and impact 

Qualifications  

• Bachelor's degree or comparable work experience, preferably in communications 

• 8+ years of experience in internal communications within a large, global organization 

Preferred Experience  

• Experience developing and leading integrated campaigns 

• Experience leading complex organizational change projects 

• Familiarity with insurance, financial services, or similarly regulated industries  

• Experience leveraging integrated digital and collaboration platforms, including Microsoft 365 (SharePoint, Teams, Viva Engage, Copilot), Zoom, and Monday.com 

How much should I expect to travel?  

•   Up to 10% annually 

Why Assurant?   

• People First – we prioritize employee well-being and development 

• Empowerment – we enable our people to do their best work 

• Benefits effective day one 

• 401K Match – up to 6% dollar-for-dollar 

The Company  

Assurant, Inc. redefines the boundaries of protection — safeguarding and servicing connected devices, homes, automobiles, and commercial equipment in partnership with the world’s most successful brands. As a Fortune 500 company operating in 21 countries, Assurant leads the way in leveraging insights and technology to transform customer connections that build loyalty and drive value. With more than 325 million consumers protected worldwide, Assurant is behind the scenes helping brands deliver reliable, meaningful experiences customers can count on, so brands can shine and customers can have peace of mind. 

Global Impact  

Assurant is a purpose-driven company committed to advancing a connected, respected, and protected world. Through our focus on  Connected Communities ,  Respected Resources , and a  Protected Planet , we integrate sustainability into our long-term strategy in ways that support our business, strengthen operations, and help us deliver value for clients, customers, employees, and communities. 

Assurant Culture  

The Assurant Way defines how we show up for our clients, customers, communities, and one another — with Common Sense, Common Decency, Uncommon Thinking, and Uncommon Results. Recognized on Forbes’ list of the  World’s Best Employers , named among Fortune’s  America’s Most Innovative Companies , and consistently ranked as a “Best/Great Place to Work” in 14 countries, Assurant attracts talented people who are passionate about service, practical innovation, and delivering meaningful results. 

Benefits & Rewards  

Assurant is committed to providing a competitive rewards package that offers market-competitive benefits and resources designed to support physical, emotional, financial, and social wellbeing.