1. Oracle Cloud ERP Implementation Support, 30%
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Support Oracle Cloud ERP implementation activities across relevant Finance modules, including configuration validation, data validation, testing, issue resolution, and deployment readiness.
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Assist with implementation activities for finance processes such as Accounts Receivable, Billing, Collections, Cash Management, and related downstream reporting processes, as applicable.
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Participate in Agile ceremonies such as sprint planning, backlog refinement, daily stand-ups, sprint reviews, and retrospectives.
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Help maintain project artifacts, track assigned tasks, and support timely completion of sprint deliverables.
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Partner with senior team members to identify opportunities to simplify, standardize, and improve finance processes using delivered Oracle Cloud functionality.
2. Testing, Validation, and Defect Support, 30%
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Support unit testing, system integration testing, regression testing, user acceptance testing, and production validation activities.
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Execute test scripts under the guidance of senior analysts or functional leads.
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Document test results, defects, retesting outcomes, and business sign-offs.
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Assist in troubleshooting system issues by gathering examples, reviewing data, validating expected results, and coordinating with appropriate Finance, IT, or implementation team members.
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Help ensure system changes are tested and documented in accordance with established project timelines and procedures.
3. Ongoing Production Support and Continuous Improvement, 25%
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Provide first-level functional support for AR and CM Oracle Cloud ERP processes after implementation.
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Assist with researching user questions, documenting recurring issues, and identifying opportunities for process or system improvements.
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Support enhancement requests by gathering details, documenting business impact, and helping validate proposed solutions.
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Contribute to continuous improvement efforts that reduce manual work, improve controls, and increase process efficiency.
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Maintain process documentation, job aids, user guides, and support materials for finance system users.
5. Stakeholder, Training, and Change Support, 15%
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Support communication and training activities related to Oracle Cloud ERP implementation, enhancements, and process changes.
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Assist with preparing training materials, meeting notes, issue logs, knowledge articles, and user support documentation.
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Communicate clearly with Finance, Accounting, IT, and project stakeholders regarding assigned tasks, testing status, issues, and documentation updates.
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Support change readiness activities by helping users understand new processes, system impacts, and available support resources.
Required Experience, Skills, and Knowledge
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Bachelor’s degree in Accounting, Finance, Information Systems, or related field
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0–2 years of experience in finance, accounting, or systems support
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Basic understanding of accounting principles and financial systems
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Proficiency in Excel and familiarity with SQL or data tools a plus
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Strong communication and organizational skills
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Familiarity with financial systems
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Strong Excel skills; exposure to SQL or reporting tools
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Analytical mindset with strong attention to detail
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Effective communicator and team collaborator
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Eagerness to learn Oracle Cloud ERP, finance transformation concepts, Agile delivery practices, testing methodologies, and system support processes.
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Ability to adapt to ambiguity, changing priorities, and evolving project needs.
Preferred Experience, Skills, and Knowledge
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Exposure to Oracle Cloud ERP, Oracle Financials, or another enterprise ERP platform.
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Exposure to Accounts Receivable, Billing, Cash Management, General Ledger, Subledger Accounting, or financial reporting processes.
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Familiarity with Agile project delivery, user stories, sprint planning, testing cycles, or defect tracking.
If no application deadline is provided, this role may be a pipeline requisition, and we'll continue to collect applications on an ongoing basis, or there is no requirement for this information in the location where the role is posted.
Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.
Helping People Thrive in a Connected World
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What’s the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 14 countries and awarded the Fortune America’s Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.
Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.
AI and Biometric Usage
Assurant supports the responsible use of Artificial Intelligence (AI), but we want to know the real you. Visit our AI Usage Guidelines page to understand what we expect from applicants regarding their use of AI during the application process. Since we would like to know the real you, we require that all of our virtual interviews be conducted on video.
Employment is contingent upon completion of a required identity verification process, which may include biometric technology, where permitted by applicable law and subject to applicable notice and consent requirements. See our Privacy Notice to learn about Assurant’s privacy practices, including our use of AI-enabled technology, automated decision making, and biometric information.
Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.
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